Reset the watch and app - iPhone


Before you start

If you are resetting the watch due to connectivity issues make sure you first follow these steps to reconnect your watch before you do a full reset.

Make sure that your phone is running the latest iOS version. (There are known bugs in some previous iOS versions)

In the iPhone, tap Settings > General > Software update. If an update is available, tap Download and Install.

1. Forget watch in the Kronaby app

In the Kronaby app, tap SETTINGS > FORGET WATCH.

This will reset the app.

2. Unpair the watch from your iPhone

 In the iPhone, Tap Settings > Bluetooth, Tap (i) next to Kronaby, then Forget this Device.

3. Reset the watch

Press and hold the top and bottom pusher for 5 seconds to reset the watch.

4. Sign in and connect your watch

Open the Kronaby app and follow the app instructions to connect your watch.

We are here to help

If you still experience problems with your watch after completing all the steps above, please contact support@kronaby.com.

The Kronaby watch is a connected watch. For its features to work as they should, make sure that

- The Kronaby app is running

- Bluetooth stays enabled on your phone


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