Reset the watch and app - iPhone
Before you start
If you are resetting the watch due to connectivity issues make sure you first follow these steps to reconnect your watch before you do a full reset.
Make sure that your phone is running the latest iOS version. (There are known bugs in some previous iOS versions)
In the iPhone, tap Settings > General > Software update. If an update is available, tap Download and Install.
1. Forget watch in the Kronaby app
In the Kronaby app, tap SETTINGS > FORGET WATCH.
This will reset the app.
2. Unpair the watch from your iPhone
In the iPhone, Tap Settings > Bluetooth, Tap (i) next to Kronaby, then Forget this Device.
3. Reset the watch
Press and hold the top and bottom pusher for 5 seconds to reset the watch.
4. Sign in and connect your watch
Open the Kronaby app and follow the app instructions to connect your watch.
We are here to help
If you still experience problems with your watch after completing all the steps above, please contact firstname.lastname@example.org.
The Kronaby watch is a connected watch. For its features to work as they should, make sure that
- The Kronaby app is running
- Bluetooth stays enabled on your phone
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