'Personal data' means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Collection of personal information
We may collect, store and use the following kinds of personal information:
- information about your computer and about your visits to and use of our website;
- information that you provide to us when registering your product;
- information that you provide to us when using your product and when you are using services associated with your product which we provide.
Information may also be collected from our partners and other third parties with whom we co-operate.
The types of Persona! data that Festina Group collects may include the following
- name and address;
- mobile phone number;
- e-mail address(es);
- IP address and browser information;
- market research data such as customer usage patterns;
- location data generated by using our products;
- pedometer data generated by using our products
- other information you give us when you contact our customer service team, engage with us on social media, takepart in competitions and promotions etc.
How is the collected data used
Festina Group may use your Personal data for the following purposes:
- personalize our website for you;
- send you email notifications that you have specifically requested; processing registrations and inquires;
- supply to you products and services;
- measuring interest in and improving our website, products and services;
- troubleshooting problems.
- to protect perceived rights, safety and property of Festina Group, our partners, users of our website or products and the public.
- To fulfil legal and regulatory requirements
- Providing customer services
- Fulfillment of warranty obligations
- For marketing purposes
The legal ground for the processing is primarily legitimate interest (GDPR article 6.1 f); fulfilling an agreement (GDPR article 6.1 c); or where so necessary or suitable, by your consent (GDPR article 6.1 a)
Disclosure of information
We may share your Personal data, if necessary, with a third party that is acting on Festina's behalf to provide services and to enhance the experience of our website and our products or services. These third party service providers and data processors are contractually obliged to treat such information in the strictest confidence. It is also contractually forbidden for them to use the data in any other way than required. The necessary steps are taken to ensure that our service providers and the processors working on behalf of us protect confidentiality of your Personal data We may use processors outside the European Economic Area (EU+Norway, Iceland and Liechtenstein.) We may also share personal data with other third parties who will act as Data Controllers in their own right to perform services which you have requested. If so, we will secure that the processing is in accordance with the applicable legislation safeguarding your rights.
There may be occasions on which we disclose your Personal data to our partners in an anonymous form. Such Personal data includes, for example, information about the number of visitors to our website during a certain period of time. Such information is generally only disclosed in a 'bundled' and thus anonymous form.
Festina Group may also disclose your Personal data if it is necessary to protect perceived rights, safety and property of Festina Group, our partners, users of our website or products and the public. In some cases, it may be necessary to disclose your Personal data in accordance with legal and regulatory requirements. Personal data may also be transferred in relation to a merger or acquisition of our business or part thereof.
In some cases, the people to whom we disclose your Personal data to may be located overseas. The countries in which these people are likely to be located includes:
- The Netherlands;
Other than what is set forth above, Festina Group will notify you when Personal data about you is shared with third parties and you will have the opportunity to choose not to have Festina Group share such information. If the personal data is transferred to countries outside the EEA we will secure that all required measures for such a transfer as imposed by the GDPR and the EU-Commission is in place.
Sharing of Personal Data to friends
Some of our products allow you to share location data with friends through for instance social networks. If you input your login information of any social network in order to share location data, such login information is only stored locally on your device and is not provided to Festina Group.
Retaining personal information
Personal data that we process for any purpose will not be kept for longer than is necessary for that purpose. We will however retain your Personal data for a longer period to the extent that we are required to do so by law or if necessary in order to establish, exercise or defend our legal rights.
Security of personal information
Festina Group is committed to keeping your Personal data secure against unauthorized access or user alteration, unlawful or accidental destruction and accidental loss. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to your Personal data. However, you should be aware that there is always some risk involved in transmitting information over the internet.
You have the right to request information about the Personal data that Festina Group holds on you, its origin and recipients as well as the purpose for which it is being stored. Information about stored data can be obtained by contacting Festina Group at email@example.com.
If your Personal data is incorrect, incomplete or irrelevant, you can ask to have such Personal data information corrected or removed. We will notify you within 30 days of receiving the request as to whether and, if so, to what extent, we will comply with your request. If for any reason we don't comply with your request, we will provide you with the reasons.
You can at any time withdraw any given consent to Festina Group to process your personal data for the specific purposes for which the consent has been given by contacting Festina Group at firstname.lastname@example.org. Note that not all of Festina´s processing of your personal data is subject to your consent.
If you choose not to provide requested information, various customer benefits may not be available. In certain cases, only those who have submitted the necessary data to us are able to use products, use certain services and in other ways avail themselves of the activities and offers available on our website.
You have the right lodge a complaint with the competent authority in your country.
Amendments to this policy
Privacy contact information